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Communication-Focused.

Our study of CPA services has provided us with the
following widespread complaints about CPAs and communication:

“I can’t get ahold of my CPA.”
“I only see my CPA once a year.”
“My CPA won’t return my calls.”
“I have a question, but don’t know what it will cost me.”

If you read our reviews, you’ll see that our clients rave about
our proactive communication and responsiveness. We achieve this in three ways:

State-of-the-Art CRM

At CRC, we use a one-of-a-kind CRM (Client Relationship Manager) that integrates with our workflow management system. Our entire team uses our CRM integration. This means our team’s communication with you is visible across our team, so we can take a team approach to supporting you together. No bottlenecks with any one team member. All team members and client communication visible across our entire team for a five-star experience.

Unlimited Communication

All clients subscribing to our Lifecycle Plans will receive unlimited communication. We are in the business of serving people, and how could we serve our people if there is a barrier to important Q&A’s. We gladly answer quick questions via phone and email for our Lifecycle Plan subscribers – no sneak billing.

Dedicated Client Success Manager

Lets face it, sometimes we get busy. Sometimes we have our head-down focused on other clients work. We will give your work the same dedicated attention and focus. To offset this inevitable busy-ness, we have a dedicated client success manager on our team. Her responsibility is making sure your communication is received, and your work is assigned to our team members in order of priority.

Jada Dooling
This was our first year with CRC and the experience has been wonderful. Top notch service from start to finish. Excellent communication from everyone the team. Could not be happier!
Geoff Sensel
Amazing to work with and we have had zero reason to question the work put into our taxes. Ben is quick to respond and will work to find the answer we need if he doesn't know it right away. Very much recommended. We use them despite being 3 hours away.
Sue Vannier
We have been with Compere Robinette CPA's for a number of years. The most amazing part about working with this Firm is that they are truly there to help you and answer questions in such a way that we, the layman, can understand and evaluate with this excellent, clean communication. We have had several emergencies where we needed answers immediately ~ and they were there!! We highly recommend them to one and all! SV

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Our focus on client service has resulted in Compere Robinette CPAs (CRC)

 

By completing our two-minute intake form, you can be on your way to a Five Star Experience, too.